To Our Valued Customers,

We wanted to let you know of a change to the www.shopfestool.com website.  On March 1, 2022, visitors to www.shopfestool.com will be redirected to www.ustoolandfastener.com.  www.shopfestool.com has always been powered by US Tool & Fastener, however, we want to share the experience of all brands we offer, especially ones that complement the Festool brand.  Nothing will change from the experiences you’ve had in the past; we are simply moving to a one-stop shopping experience at www.ustoolandfastener.com.

We look forward to your continued support,

The US Tool & Fastener Team

So really. Why the Change?

In a nutshell, it is an effort by Festool to reduce confusion as to who’s a dealer and who is actually Festool. Originally, there were only a handful of dealers, like us, that used “Festool” in their website domain and store names. In recent years, the number of dealers doing that has jumped, which has led to customers getting confused as to whether they were talking with a dealer or Festool directly. This initiative is to make it clear that you are working with an authorized dealer. Here’s a note from Festool:

The Festool brand represents the highest standards in the power tool industry. This promise of quality extends to our tools, services, and brand identity. The Festool brand name and logo are important elements of the brand identity, and it is vital that their usage is in line with brand guidelines to create a consistent brand image. The overarching goal of these updated 2022 guidelines is to eliminate the perception that consumers are buying directly from Festool. Dealers must make clear through both explicit language and web page design elements that customers are purchasing through an authorized Festool dealer – not directly from Festool.

More importantly, what’s in it for me?

At USToolandFastener.com, we run two programs that weren’t available through ShopFestool.com (or the recently renamed ShopUSTF.com)

• Workbench Nation Rewards program: Earn points when you shop or share. Use those points to get gift certificates and other rewards in the store. Sign up for a store account HERE and get 1000 points just for signing up!
• Advanced order tracking and optional shipping insurance with the Route: We’ve partnered with Route—a package protection and tracking solution. Route provides low-cost shipping protection to protect your package if it gets lost, stolen, or damaged while in transit. Route is also a mobile app that allows you to visually track all your online orders in one place.

What if I have an order open on ShopFestool/ShopUSTF?

Don’t worry. That order is still open with us, and you’ll still receive order updates just like before. Have a specific question about your order? Give us a call at 877-777-4717, or drop us an email at info@ustoolandfastener.com.

You’ll continue getting the same service and support from US Tool and Fastener that you received from us when you were shopping at ShopFestool. It’s all the same Festool-trained team that you’ve already been working with for years.